Shanghai Sandychem Co.,Ltd.

Service Commitment:

First, the service center and the company's sales management department is a specific customer complaints handling department. To become the majority of customers, the use of the South China Sea Product staff, to solve the problem of communication bridge to solve the difficulties of friends".

Two, technology research and development center to provide users with a variety of technical support, such as technical information, product samples, such as the use of methods. Users can receive special purpose products.

Three, civilized and courteous reception of customer complaints, to do a serious inquiry, detailed records, and on how to deal with the next deal, time, methods and other issues in a timely manner to give a reply.

Four, according to the actual extent of the complaint, the business department to decide whether to go to the scene to understand and confirm.

Five, local business personnel and after-sales service personnel can not deal with, the company can send professional and technical personnel to the scene.

Six, the quality problem is indeed among the products, according to the specific provisions of the company executive.